Privacy Policy

The purpose of this information is to inform you about the commitments and practical measures undertaken by Rhums et Punchs Isautier with regard to the collection and processing of your personal data when using our website and social network pages (hereinafter ‘the website’), in compliance with the General Data Protection Regulation (GDPR) and the ‘Loi Informatique et Libertés’ (French data protection act).

This information may be modified, in particular with regard to the applicable regulations concerning the protection of personal data and the features and services provided on the website. We therefore advise you to consult this information regularly.

Latest version: 10/02/2021

Identity of the data controller

The data is collected and processed on the website by Rhums et Punchs Isautier, as data controller.

Persons concerned

Data processing concerns any natural or legal person using the website (‘the user’) when accessing and browsing the website and/or wishing to benefit from the services available on the website.
As the website is not intended for minors and people who are not of the legal age to consume alcohol, we do not knowingly collect information relating to this category of people. If we become aware that a user of the website belongs to the aforementioned category, their personal data will be deleted.

Data collected

Rhums et Punchs Isautier may collect your personal data:

We may have information from third parties such as Google or social networks for which you have an account.
We take care to only collect and process data that is relevant for the legitimate purposes described herein.
We will inform you which personal data are required to benefit from a service.

Data that may be collected and processed for the purposes set out below (see the‘Purposes of data processing’) are as follows:

Cookie data

For information concerning the cookies that we use on the website and how to enable or disable them, please see our Cookie Policy.

Information is also collected and processed by external social media providers, resulting from interactions such as using ‘share’ and ‘like’ buttons.

External social media providers such as Facebook can carry out activity reporting and collect statistics in anonymised form resulting from visits to our social network pages for the purposes of managing promotional activities and improving our advertising system.

You are not required to provide us with your personal information in order to browse our website and find out about Rhums et Punchs Isautier and our products. We request your prior consent when this is a regulatory requirement.

If you do not consent to providing personal information when it is requested, you may not be able to benefit from certain features or services on the website and/or some sections and services offered to you may be limited or not available. For example, if you do not consent to providing your email address, you will not be able to receive our newsletters.

For further information regarding the scope and purposes of the data processed by the external social media provider and notably concerning your rights and settings options to protect your privacy, please consult the privacy policy of the external social media provider concerned.

Purposes of data processing

Rhums et Punchs Isautier processes personal data resulting from the use of our website for the following purposes:

We do not action decision-making based solely on automated data processing, including profiling.

Legal basis

Data processing operations are based on the legitimate interest of Rhums et Punchs Isautier to implement such actions, notably with regard to the proper functioning of the website and its security, improving our marketing and commercial performance and may require consent with regard to, for example, managing your requests or sending you newsletters and placing cookies on your device.

We may also need to store your personal data in order to fulfil our legal obligations or in order to assert our rights under the law.


Rhums et Punchs Isautier communicates your personal data solely for a specific purpose and to authorised recipients only.
In order to respond to your requests for information or to enable your requests to be taken into account for administrative or commercial purposes, your personal data may be communicated to:

We undertake not to sell, rent, transfer or give access to your personal data to any third party without your prior consent.

Data retention period

Data are retained for the time strictly necessary for the fulfillment of the purpose for which they were collected. They may be archived for the time necessary in order to fulfil legal obligations, or where applicable, for the limitation period. Your data will then be destroyed or anonymised.
In the case of a subscription, personal data will be retained for the duration of the subscription or until the user unsubscribes.
In other cases, personal data will be retained for three years from the date of the last contact, or in the case of automated data processing, a maximum of one year from the date the website was last used.
Cookies will be deactivated six months after activation if the website is not visited by the user, or beforehand if the user disables them on their device(s).


Rhums et Punchs Isautier implements legal, technical and organisational measures to set up and maintain an appropriate level of website security vis-à-vis identified risks to ensure integrity and confidentiality with the particular objective of preventing any intrusion on the website, improper use of data on the website and loss, alteration or disclosure to any unauthorised third party.

The measures implemented are as follows:

The website https://www.isautier.com is hosted by OVH which takes the following security measures: plaquette-gdpr-web-EN-FINAL.pdf (ovh.co.uk)

Cross-border data flow

We do not encourage data processing and storage outside of European Union (EU). In case of data treatment outside of European Union (EU) , we guarantee the legal and regulatory framework of the contract with the recipients of the data outside of EU.

Your rights

In accordance with the regulations in force with regard to personal data, you have the following rights:

You also have the right to object to the processing of your personal data for marketing purposes. If you have given us your consent to use your personal data, you can withdraw this at any time. In particular, users of the website can unsubscribe from our marketing communications by clicking on the ‘unsubscribe’ button at the end of an email sent by us.

To exercise these rights or for any query regarding the processing of your data resulting from the use of our website, you can contact us by post at the following address: Rhums et Punchs Isautier, 114 chemin Frédeline, 97410 Saint-Pierre, Ile de la Réunion, or by email to: juridique@groupe-isautier.com

For security reasons and to prevent any fraudulent request, your request must be accompanied by proof of identity. This proof will be destroyed once the request has been processed.

If, after having contacted us, you feel that we have not addressed your concern, or that your data protection rights have not been respected, you can submit a complaint to the ‘Commission National de l’Informatique et des Libértés’ (French national data protection commission) at the following address: CNIL, 3 place de Fontenoy, TSA 80715, 75334, Paris Cedex 07, France. Website: www.cnil.fr (English language version available).

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    When you provide your email address, you agree to receive Isautier.com newsletter and acknowledge that you have become aware of our privacy policy (data collection and use) available here . You can unsubscribe at any time by clicking on the ‘unsubscribe’ button at the end of an email sent by us or emailing us at:   accueil.rpi@groupe-isautier.com

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